Delete your account
You can delete your GermanMate account and its data at any time – in the app or by email.
In the app
- 1Open the GermanMate app and sign in.
- 2Go to your profile.
- 3Tap “Delete account”.
- 4Confirm the deletion.
By email
Can't open the app anymore? Write to us from the email address you registered with. We delete your account within 30 days and confirm it to you.
Request deletion by emailWhat is deleted
- Your account with name, email address, phone number and country
- Your answers, notes and learning progress
- Your subscription requests and subscription
- Your devices and notification tokens
What is kept
Technical logs (such as server logs) are kept only briefly and deleted automatically. Data we must keep by law is kept only as long as required.