Last updated: November 2026
Privacy policy
This policy explains what data GermanMate (app and website) processes, why, and what your rights are. Send privacy questions to [email protected].
Controller
The operator of GermanMate is responsible for the processing of your data. You can reach us at [email protected].
What data we process
- Account data: name, email address, phone number and country
- Learning data: your progress, written answers, notes and content reports
- Subscription: your requests and the duration of your access
- Devices: a device identifier (to limit the number of devices per account) and a push notification token
- Technical data: IP address and time of requests in server logs
Why we use it
The legal basis is the performance of our contract with you (Art. 6(1)(b) GDPR) and our legitimate interest in secure operation (Art. 6(1)(f) GDPR).
- to provide the app and your access
- to verify your account and activate your subscription
- to send you notifications, which you control in the app
- to run the app securely and reliably and prevent abuse
Service providers
We use carefully selected providers that process data only on our behalf:
- Contabo – server hosting in Germany
- Cloudflare – security, website delivery and media storage (Western Europe region)
- Brevo – sending emails (e.g. verification codes)
- Google Firebase – delivering push notifications
No ads, no selling
We show no ads, sell no data and share none with advertisers. The website uses no tracking cookies.
Retention
We keep your data as long as your account exists. When you delete your account, your data is deleted unless the law requires us to keep it. Server logs are deleted automatically after a short time.
Your rights
You have the right to access, rectify and erase your data, to restrict or object to its processing and to data portability. You may also complain to a data protection authority. Write to us at [email protected].
Changes
If the app or the legal requirements change, we update this policy. The version published here applies.